Volume 2 Piece 1: Butterfly Sonnets: Resistance lines. Stable Wings, Iron Wills

Production & Processing Time

• All prints are made to order. Standard production time is 3–4 weeks, depending on size and complexity.

• Once your piece has passed our quality inspection, you will receive a shipping confirmation email with tracking information.

Shipping Methods & Carriers

• We ship via trusted carriers (FedEx, UPS, DHL, or comparable fine-art couriers) to ensure safe and secure delivery.

• Larger format prints may ship in custom crates for protection.

Shipping Costs

• Shipping fees are calculated at checkout based on destination, size, and weight.

• For international orders, customs duties, taxes, or import fees are the responsibility of the customer.

Delivery Times

• Domestic orders: 5–7 business days after production is complete.

• International orders: 10–15 business days, subject to customs clearance.

Shipment Inspection

• We recommend inspecting your package immediately upon delivery. If there is visible damage to the box or crate, please document it before opening and notify the carrier and our support team.

Each luxury photo print is custom made to order using ultra high-definition technology and premium acrylic glass. Because of the bespoke nature of our products, all sales are considered final. However, we are committed to ensuring your complete satisfaction and will accept returns or exchanges under the following circumstances:

1. Production Defects or Damage in Transit
    •    If your print arrives damaged, defective, or with a production flaw (e.g., scratches, cracks in acrylic, color inconsistencies, or separation of layers), you must notify us within 7 days of delivery.
    •    Please provide clear photos of the issue and the packaging for verification.
    •    Once approved, we will arrange a replacement at no additional cost.

2. Incorrect Order Fulfillment
    •    If you receive the wrong size, image, or finish than what you ordered, we will cover the return shipping and produce the correct piece at no charge.

3. Shipping Delays or Lost Items
    •    In the rare event that a shipment is significantly delayed or lost, we will coordinate with our carriers to resolve the issue. If the product cannot be delivered, we will replace or refund your order.

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Non-Returnable Items

Because each print is custom made to your specifications, returns or refunds are not accepted for the following reasons:
    •    Buyer’s remorse or change of mind.
    •    Variations in color or brightness due to individual monitor/display settings.
    •    Slight differences in size (within ±0.25”), which are normal for handcrafted finishing.

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Return Process
    1.    Contact our support team at within 7 days of delivery.
    2.    Provide your order number, photos of the item, and a description of the issue.
    3.    If approved, we will provide a prepaid return label or arrange pickup for larger items.
    4.    Replacements will be produced and shipped as quickly as possible, subject to standard production times.

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Important Notes
    •    Returns without prior authorization will not be accepted.
    •    All items must be returned in their original packaging to prevent further damage.
    •    We reserve the right to determine whether an item qualifies for replacement or repair.

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This policy is designed to protect both the exclusivity of our made-to-order artwork and the peace of mind of our collectors